SimpleBase: AI chatbot, ticket resolution, and Knowledge Base platform. Tired of complex or overpriced support apps? Spending too much time setting them up? Needing multiple tools for effective support? Introducing a complete support platform for your startup or growing company. Create an AI chatbot in seconds with our no-code tool, track and resolve customer tickets […]
Effective communication is the cornerstone of any successful business. It’s the key to building strong relationships and engaging with customers to meet their needs. In today’s digital age, communication has evolved from traditional phone calls and emails to an array of tools such as video, voice, and text messaging. That’s where HelpGent comes in, an
Create chatbots, targeted pop-ups, and automated emails to build up your leads pipeline As if sales wasn’t hard enough, now you’re trying to sell something without ever talking to your prospects. (“I’m sending them good vibes… and my elevator pitch.”) It’s not like your team doesn’t want to engage with potential customers—they’re just scattered all
Connect with site visitors via live chat, phone, and video call No matter how charismatic you might be, it’s hard to connect with prospects when you’re running an online business. (“See this link? It’s just for you… and everyone else who visits my website.”) Without direct communication, it’s hard to win over your prospects and convince
Build your own web-based help desk and knowledge base Building an online help desk from scratch can create more problems than it actually solves. (“Users can definitely submit tickets. We just can’t find them anywhere.”) But when you look at other solutions on the market, they’re bloated with features that require serious technical expertise to
90% of consumers say they will leave a company after a bad customer experience. (‘I thought I was committed to this relationship…’) But you can’t provide exceptional customer experiences without tools that can help you handle every channel, including social media. That’s why you need a customer support platform that can empower your team to
Make your website visitors stay longer, by letting them chat with each other Your website visitors are going to bounce in less than 5 seconds, unless you engage them well. Well, that’s not the real challenge. How do you make the users come back to your website again & again without having to spend a
The chatbot that automates your business. Automate frequently asked questions, sell directly from your chatbot, and offer excellent support in a beautiful customizable chat widget. Chatbots are everywhere, but they’re not all created equally. There are a lot of chatbot solutions out there that make it really easy to build a bot, but once you
The only support widget you will ever need: Customizable Knowledge Base, Embeddable Help Widget & News Feed to effortlessly onboard customers, keep them engaged and up-to-date! Reduce Support Requests And Create Happier Customers With The All-In-One Support Suite: Live Chat Support, Ticketing System, Customizable Knowledge Base, Embeddable Help Widget & News Feed Good help is
Improve customer communications and support by tracking their unique behavior. Reading your customers’ minds is tough (unless you’re Professor X or one of those targeted ads that knows I’m out of paper towels). If you’re looking for a better understanding of what your customers need, monitoring their online behavior can be an effective tool. But
The shared inbox solution that transforms email communication into team collaboration. Having multiple inboxes and log-ins for your team is a recipe for disaster. (Think: two people replying to the same email with conflicting information – awkward). Even the best teams can have trouble keeping track of who said what (and when) in an email. If