Hey there! If you’re on the hunt for a customer support platform that can really make a difference, you might want to check out ThriveDesk. It’s packed with features like a shared inbox and live chat that promise to boost response times and cut down on cart abandonment. But is ThriveDesk truly the go-to choice […]
SimpleBase: AI chatbot, ticket resolution, and Knowledge Base platform. Tired of complex or overpriced support apps? Spending too much time setting them up? Needing multiple tools for effective support? Introducing a complete support platform for your startup or growing company. Create an AI chatbot in seconds with our no-code tool, track and resolve customer tickets
Use this AI-powered support platform to improve your customer experience across channels. Customers can tell if your support team is stretched thin. (“Just between us, your vibes were off in the live chat.”) From response times to knowledge management, it takes a ton of tech and manpower to keep up high-quality customer support as you
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Effective communication is the cornerstone of any successful business. It’s the key to building strong relationships and engaging with customers to meet their needs. In today’s digital age, communication has evolved from traditional phone calls and emails to an array of tools such as video, voice, and text messaging. That’s where HelpGent comes in, an
Create chatbots, targeted pop-ups, and automated emails to build up your leads pipeline As if sales wasn’t hard enough, now you’re trying to sell something without ever talking to your prospects. (“I’m sending them good vibes… and my elevator pitch.”) It’s not like your team doesn’t want to engage with potential customers—they’re just scattered all
Build your own web-based help desk and knowledge base Building an online help desk from scratch can create more problems than it actually solves. (“Users can definitely submit tickets. We just can’t find them anywhere.”) But when you look at other solutions on the market, they’re bloated with features that require serious technical expertise to
90% of consumers say they will leave a company after a bad customer experience. (‘I thought I was committed to this relationship…’) But you can’t provide exceptional customer experiences without tools that can help you handle every channel, including social media. That’s why you need a customer support platform that can empower your team to
Customer service made fast, fun, and fluent Introducing the most effective support ticketing system for WordPress. Need to provide superfast, reliable, and efficient customer support? Fluent Support got your back. Fluent Support is made for those who want to build a robust support system in WordPress What makes Fluent Support unique? Product-based support, user’s info,
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Make your website visitors stay longer, by letting them chat with each other Your website visitors are going to bounce in less than 5 seconds, unless you engage them well. Well, that’s not the real challenge. How do you make the users come back to your website again & again without having to spend a
The chatbot that automates your business. Automate frequently asked questions, sell directly from your chatbot, and offer excellent support in a beautiful customizable chat widget. Chatbots are everywhere, but they’re not all created equally. There are a lot of chatbot solutions out there that make it really easy to build a bot, but once you